We are proud to announce Softlink Information Centers has been selected as a finalist in the 2024 Engage Awards for Best Customer Service Team! This recognition highlights our customer service team’s commitment to delivering top-notch support and service to our clients.
Ever thought about giving your library the Hollywood treatment? A short, snappy video could be just the thing to spark curiosity and draw in new faces. In just 1-2 minutes, you could showcase what makes your library special. Ready to roll? Here’s a short guide to putting your library in the spotlight.
As we navigate the digital transformation of libraries, understanding the role of cloud hosting in managing library systems is crucial. This guide aims to demystify cloud hosting and explain why it’s a smart choice for your library.
In our fast-paced digital world, the roles of researchers and research librarians are evolving more rapidly than ever. The important task of tracking and managing research requests can’t be left to traditional ticketing software. While a staple in query management and user assistance, traditional ticketing software often falls short in meeting the specialized demands of research centers.
Softlink Information Centers had an exciting and productive June, participating in two major events: the British & Irish Association of Law Librarians (BIALL) Conference in Leeds, United Kingdom, and the Canadian Association of Law Libraries (CALL) Conference in Montreal, Canada. Both conferences provided fantastic opportunities to connect with our customers and meet new prospects.
Softlink Information Centers had the pleasure of hosting a Fireside Chat with Marshall Breeding, a renowned library technology expert, during our Virtual Open Day. The session, expertly hosted by Alyx De La Cruz from our customer care team, offered a deep dive into the evolving landscape of library technology and its implications for special libraries. Here are some key takeaways from their enlightening conversation.
