Could AI help solve everyday library challenges? That’s the question Softlink IC posed during this year’s User Group Meetings (UGMs) - and the results were surprising.
A Knowledge and Research Management System helps research teams organize their workflows efficiently, reducing time spent searching for information and increasing productivity. Softlink IC’s illumin, provides features such as filters, advanced search, and pinning views so teams can streamline their research workflows, track requests, and surface the insights that matter. Here’s a closer look at how these features help research teams work smarter.
Softlink Information Centers (Softlink IC) recently attended the 43rd Annual Course of the International Association of Law Libraries (IALL), held in Houston, Texas, from October 19–23, 2025.
Today’s special libraries rely heavily on digital subscriptions - legal databases, research portals, industry journals, and more. But managing these valuable assets often means wrestling with spreadsheets, tracking renewals manually, and responding to questions about costs without clear answers.
Rolling out a new OPAC (Online Public Access Catalogue) is more than just switching on a new interface. For many users, the OPAC is the library - it's the first impression, the everyday touchpoint, and the tool they rely on to access resources. So, when that experience changes, it needs to feel like an upgrade - clearer, smarter, faster - not a disruption.
Meet Nicholas, our APAC Sales & Account Manager, who joined the team in June 2024. Working remotely from Auckland, New Zealand, Nicholas plays a key role in connecting potential customers across New Zealand, Australia, and the Pacific with our solutions, Liberty Digital and illumin.
In the latest instalment of our Employee Spotlight series, we get to know Nicholas, explore his role further, and what drives him in his day-to-day work.
