‘Tis the season and thoughts turn to gift giving and receiving. For the most part, our thoughts don’t turn to what we can give our library management systems (LMS) and its users. Getting a gift for your LMS is like giving a gift to you, your staff, and your users. How good are those types of gifts!
Softlink Information Centres, developers of the Liberty library management system, has always sought to gain an even deeper understanding of the library and knowledge centers and their staff. The management and sharing of knowledge is our common passion.
2020 has affected everyone’s time perception. Our points of references have been skewed! Softlink IC gets it! So, we thought we’d help by suggesting some end of year tasks that should be considered by our Liberty users. It is, after all, a library management system that is your best friend when it comes to getting things done quickly and efficiently.
Despite the challenges everyone has faced in 2020, Softlink IC continued to focus on delivering even more functionality and enhancing existing functionality. Our Liberty users are a diverse bunch. What is critical for our legal libraries may not be so for our medical, theological, or public libraries. It is a balancing act that we think we got right again this year!
Softlink IC’s well renowned Support staff and the amazing library and knowledge center staff have a major common denominator. The success of our business and libraries is dependent on many things. But, in large measure, that success is dependent on the commitment to customer service by those who work in both.
Meet Suzana, our newest “recruit”. Based in Softlink IC’s Australian office, she has rapidly become a valuable member of our team. We get to know a little bit more about Suzana in the latest of our Softlink Information Centres Employee Spotlight series.
