Discover how illumin can help you gain valuable insights into your users and their research queries. With powerful reporting features, you’ll be able to gain a more in-depth understanding of user behavior and use this data to optimize your research processes. Learn how to better serve your users by creating effective reports with our tips.
Libraries are some of the most exciting places to work, and as a librarian, you get to use a variety of skills every day. In this blog series, we’ll look at the types of skills and knowledge necessary for working in a library, knowledge or resource center. And we’ll showcase some specific sectors where you’re bound to find a librarian! We’ll start off with the work librarians do in a parliamentary setting. So, if you’ve ever wondered about working in a library, keep reading to learn more about the skills you’ll need to succeed!
At its core, customer service is about building relationships. It’s about understanding what your customer or users’ needs are and then going above and beyond to meet those needs. The same philosophy can and should be applied to the research process. It’s a risk that some research teams get bogged down in the details and lose sight of the bigger picture: their customers or users.
This is a blog with a twist. We know Liberty Digital is packed full of fantastic features and functionality. One of its best features is the flexible and customizable homepage which means you can create a homepage or OPAC (online public access catalog) as unique as your organization.
The digital revolution has transformed the way we access and interact with information. For libraries, knowledge and information centers, this revolution presents a unique opportunity to extend their reach and impact. By digitizing your collection, you can make your resources more accessible and relevant in today’s digital world. Follow these five easy steps to successfully start digitizing your library.