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Does Your Law Firm Have the Competitive Research Edge?

Information is power. It can be the difference between winning and losing. That's why your law firm needs access to the right information and FAST! Leveraging the information sourced by your knowledge researchers, using the most up-to-date library management tools, will give your firm the competitive research edge.
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Poor Support Experiences Will Negatively Affect Your Business!

Whatever service you offer, consumers and clients drive your business. Without them, your business no longer has a purpose. Customers need you the most when they contact you for support.

Librarian Spotlight – a Day in the Life of a Legal Librarian

In the first of our Librarian Spotlight series, Helen Gambley, Library Manager at HopgoodGanim Lawyers, gives us an insight into her working day and how illumin helps her to help the firm’s practitioners. Softlink IC would like to thank Helen for taking the time to answer our spotlight questions. We are sure you will all enjoy reading them!

illumin Request and Knowledge Management Virtual Users Group, May 2018

May saw the first illumin Knowledge Management Virtual User Group Meeting (VUGM) for 2018. Over 20 illumin users, including those working in legal and special libraries, from the USA, UK and Australia attended. As with all our…

The Softlink Scoop – Edition 02/2019

A fortnightly round up of library and information centre news and opinions from around the world.

Helping Knowledge Teams Work Smarter: illumin’s Latest Upgrades

In our most recent post, we went through three of illumin’s most popular features – Advanced Search, Filters, and Pinning Views. But what about illumin’s newest features?
Alex the Alpaca at AALL22

Alex’s Adventures at the 2022 AALL Conference

Softlink Information Centers (Softlink IC) was at the 2022 American Association of Law Libraries (AALL) conference from 16 – 19 July. The conference was a great opportunity to show off our integrated library management system (ILMS) Liberty and our research management product, illumin.

The Softlink Scoop – Edition 11/2019

A regular round up of library and information centre news and opinions from around the world.
Alex the Alpaca at Wellington

What a Week in Wellington! Our User Group Meeting and NZLLA Conference!

Members of the Softlink IC team travelled to Wellington, New Zealand to conduct an in-person User Group Meeting (UGM) for our clients based in New Zealand. Additionally, we had the opportunity to participate in the New Zealand Law Librarians Association (NZLLA) conference. What a week in Wellington!
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2022 Year in Review

What a year 2022 was for Softlink IC! In this year in review, we want to take a moment to reflect on the successes and highlights from the past year!

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