Information & Knowledge Centres

Softlink Information Centres (Softlink IC) is pleased to announce the House of Commons Library recently selected illumin as their customer requests and enquiries management system.

Our Softlink IC events page is looking fantastic for 2022! Remember to keep checking this page on our website so you can participate in events, free training opportunities or arrange a catch up with us at an upcoming conference.

The American Association of Law Libraries (AALL) Annual Meeting & Conference, a much-awaited event in the legal information community, took place in Boston, MA from July 15 to July 18 this year. Sarah, Jeo, Chandler, and of course Alex the Alpaca, were there ready to welcome delegates at AALL’s biggest conference yet! The team was thrilled to attend and showcase our innovative solutions for law libraries and legal information professionals.

Security awareness, and practices to protect our customers’ library and the organization’s data they manage, is something Softlink IC takes very seriously. In November 2020, we posted a blog discussing the security sins our Liberty integrated library management system (ILMS) customers should be aware of, as they continue to ensure their data is safe.

Softlink IC hosted our successful Virtual Open Day on 8 June 2023, offering sessions across three time zones for registered participants to explore various topics, including:

Security awareness, and practices to protect our customers’ library and the organization’s data they manage, is something Softlink IC takes very seriously. In November 2020, we posted a blog discussing the security sins our Liberty integrated library management system (ILMS) customers should be aware of, as they continue to ensure their data is safe.

Like libraries, illumin, Softlink IC’s integrated research management system (RMS) doesn’t rest on its laurels. There’s always new features and enhancements to be added to stay ahead of the game. If it’s been a while since you looked at illumin, here’s a sneak peek at what’s new!

Dashboards are an increasingly essential data visualization management tool. They can be customized to visually display data applicable to different departments and segments of a business. Dashboards are an objective way to measure business requirements from tracking of key performance indicators (KPIs) to the status of current tasks to ensure required outcomes are achieved.

Alex the Alpaca is one of Softlink IC’s representatives. Being our representative is not just his job, it is his passion. Like all of us here at Softlink IC, libraries and knowledge centers are his thing. Spreading the word on illumin, our research management system was his initial mission.