Information & Knowledge Centres

At Softlink Information Centres, you probably know we provide library, knowledge and research management solutions. Our products, Liberty and illumin, are used by hundreds of businesses around the world from some of the largest multi-branch law firms to single branch non-profit organizations.

Softlink IC is thrilled to announce our upcoming Virtual Open Day on June 8th, 2023. After the success of our last open day – we’re back for another year! No matter where you are in the world, you can join us for this free event featuring six 30-minute presentations across three different time zones.

Softlink IC is proud to be attending the upcoming British & Irish Association of Law Librarians (BIALL) Conference in Belfast, Ireland between 14 and 16 June 2023. We’re sure this conference will be packed with interesting and informative sessions and workshops, and we’re looking forward to connecting with other professionals in the legal industry.

We are excited to announce that Softlink IC will be attending the prestigious American Association of Law Libraries (AALL) 2023 Conference. This event is the perfect opportunity for legal information professionals to network, learn, and explore the latest trends in their field. The conference will take place from July 15-18, 2023, in the vibrant city of Boston MA, USA.

At some point in our lives, we all encounter situations where a little assistance can go a long way. In the realm of libraries, the same holds true. As a Softlink IC customer using our integrated library management system Liberty, or our knowledge and research management software illumin, regardless of if you’re a newcomer seeking guidance or an experienced solo librarian in need of fresh ideas, our helpdesk is here to provide support and solutions. Let’s explore 5 outside the box reasons why you might want to reach out to our helpdesk.

We recently held two engaging User Group Meetings (UGMs) in Oceania, bringing together our wonderful community of Liberty and illumin users. Our first UGM took place in Melbourne, Australia, on August 22nd, followed by another in Wellington, New Zealand, on September 5th. Our UGM’s are designed to provide attendees with insights, interactive sessions, and networking opportunities.

On September 27th, we held our final User Group Meeting (UGM) for 2024 in Brisbane, concluding a fantastic series of events in Oceania. Like the earlier sessions in Melbourne and Wellington, the Brisbane UGM brought together our vibrant community of Liberty and illumin users for a day filled with learning, sharing, and insightful discussions.

We are proud to announce Softlink Information Centers has been selected as a finalist in the 2024 Engage Awards for Best Customer Service Team! This recognition highlights our customer service team’s commitment to delivering top-notch support and service to our clients.

The AI revolution isn’t just knocking on the library door—it’s already browsing the shelves! More and more, librarians are uncovering cutting-edge ways to harness AI’s transformative power. From managing vast information resources to assisting patrons with precision, AI tools are redefining library operations. Ready to level up your library’s game? Let’s explore some of the game-changing AI tools we’ve found that every forward-thinking librarian should have in their toolkit.

Time and technological innovation wait for no one! For medical librarians, technological innovation is presenting them with exciting opportunities. Softlink Information Centres believe they should consider the following three emerging trends. The trends are an opportunity to expand their role.