Information & Knowledge Centres

Throughout the year, Softlink IC has regularly posted blogs on a variety of topics we believe are of interest to our customers, and knowledge center staff everywhere. The topics have been varied, from the advantages of recent technology, to how to get the best out of their Liberty library management system.

Softlink IC’s well renowned Support staff and the amazing library and knowledge center staff have a major common denominator. The success of our business and libraries is dependent on many things. But, in large measure, that success is dependent on the commitment to customer service by those who work in both.

A significant increase in access to libraries online - their homepage, search options and digital resources was already evidenced prior to COVID-19’s impact. This was borne out by the results of Softlink IC’s #gotknowledge2020 survey.

Following our successful attendance at the July American Association of Law Librarians (AALL) online conference, Softlink IC turned its attention to the Southern hemisphere.

Whether you’re training to be a gold medal winning athlete or an integrated library management system (ILMS) Support specialist, there’s more to getting those elusive gold medals than just wanting one.

Softlink Information Centres, developers of the Liberty library management system, has always sought to gain an even deeper understanding of the library and knowledge centers and their staff. The management and sharing of knowledge is our common passion.

The Softlink IC #gotknowledge library survey for 2021 closed on the 31st of August. We were delighted that as the month rapidly came to a close, we received a flurry of completed surveys to add to an already record number returned over the last 3 months. Thank you to everyone who took the time to complete our survey, it is greatly appreciated.

Softlink IC held our Virtual Open Day on 15 June 2022. We ran sessions across three time zones where registered participants discovered...

Softlink Information Centres (Softlink IC) will be at the 2022 AALL conference! It’s going to be a great opportunity to show off our integrated library management system (ILMS) Liberty and our research management product, illumin. We’ll have members of our team onsite ready to say ‘hello!’. Visit our booth to snap a picture with the very dapper Alex the Alpaca and find out more about Liberty and illumin!

Your knowledge and request management needs are as unique as your organization, the good news for you is that Softlink IC’s solutions are developed and supported by teams of experienced information and resource managers and expert knowledge management development professionals.