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Effective Library Management for Health Libraries – A Guide to Increasing Usage

Your health library’s homepage is often the first point of access for clinicians, researchers, or students, and a strong digital presence is essential. Without effective visibility, even your most valuable digital resources can go unnoticed. Here’s how Softlink’s effective library management strategies can help your library shine.

The Increasing Sophistication of Artificial Intelligence and Libraries

To paraphrase Ratty’s conversation to Mole, in A. A. Milne’s wonderful Wind in the Willows, Softlink IC’s developers have been “messing about” in artificial intelligence (AI). That’s not to say our developers aren’t intelligent. Certainly, they are clever enough to recognize the importance of artificial intelligence now and into the future.

5 Easy Steps to Digitization in Your Library

The digital revolution has transformed the way we access and interact with information. For libraries, knowledge and information centers, this revolution presents a unique opportunity to extend their reach and impact. By digitizing your collection, you can make your resources more accessible and relevant in today’s digital world. Follow these five easy steps to successfully start digitizing your library.

5 Essential Productivity Hacks for Your Library

Navigating the intricacies of an Integrated Library System (ILS) is second nature to you, mastering tasks like cataloging, circulation, and managing patron records. But what if there’s a way to elevate your library’s efficiency to the next level? Let’s explore five productivity hacks that could redefine the way you manage your library’s operations.

Top 3 Tools Libraries Use for Patrons with Visual Impairment

Whether your library uses Liberty or illumin, you may have one or more users with some degree of visual impairment.

Astronomical Astria – The Bright Future of Library Management arrives in August 2025

Why Traditional Ticketing Solutions Fail Research Teams

In our fast-paced digital world, the roles of researchers and research librarians are evolving more rapidly than ever. The important task of tracking and managing research requests can’t be left to traditional ticketing software. While a staple in query management and user assistance, traditional ticketing software often falls short in meeting the specialized demands of research centers.

Liberty Link: The Key to a 24/7 Library in Your Pocket

Does Your Library or Research System Provide Integration Options?

Reference interviews – time and cost expensive or not?

The reference interview is neither a new concept nor a rarely applied process. It is a valuable tool in the research specialist’s skill set to ensure they understand exactly what information their customer requires. But, sometimes the “interview” is undervalued by those who seek the research specialist’s assistance. Many find the “barrage” of questions asked of them to be time expensive. However, the benefits of a reference interview are significant. The relatively short amount of time required to answer some targeted questions reduces the time a researcher needs to find and retrieve the right information.

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