Does Your Law Firm Have the Competitive Research Edge?
Information is power. It can be the difference between winning and losing. That’s why your law firm needs access to the right information and FAST! Leveraging the information sourced by your knowledge researchers, using the most up-to-date library management tools, will give your firm the competitive research edge.
You’ll Never Guess Our Most Popular Liberty Feature of 2022!
There’s a lot to love in our latest Liberty v5 Build 8.053 release. As usual there’s something for everyone, one feature we’ve noticed people are really in love with is our new option to add subpages to the homepage. We’ve seen how this feature has made using Liberty an even better experience than for our users, and their library users.
The Softlink Scoop – Edition 05/2019
A fortnightly round up of library and information centre news and opinions from around the world.
3 Tips to Simplify Knowledge Management
Knowledge is a valuable and strategic asset of any enterprise. Salespeople need extensive product knowledge to sell their products. Support staff who know how to deal with the most challenging clients are able to provide positive support experiences to their clients and improve customer retention. Top management personnel make better business decisions when they know the status of their enterprise and how the competition is performing.
5 Ways Customer-facing Staff Can Manage Stress
Anyone in a front line position will come up against moments of stress. Stress is commonly a result of work overload but, often it is a by-product of always wanting to do the best they can for their customers. That is as true for our Liberty and illumin customers as it is for Softlink IC’s Customer Support representatives.
So, we canvassed our Support Team Members and some of our customers, and came up with a few ways they manage to reduce their stress levels and remain productive.
Trust a Librarian in the Battle to Protect User Privacy
Did you know that reading choices can tell a lot about someone? They can reveal religion, sexual preference, and political beliefs. It is precisely this type of information that has been used to target people in the past. It still is today, and no doubt will be in the future. That doesn’t mean librarians will stop fighting the battle to protect user privacy from the invasion of surveillance.
The Softlink Scoop – Edition 02/2019
A fortnightly round up of library and information centre news and opinions from around the world.
Liberty User Group and Training, Port Moresby
Papua New Guinea’s librarians are invited to register for our upcoming Liberty User Group and Group Training sessions. The free, half-day, events will be beneficial to librarians looking to enhance their Liberty library.
Using RSS Feeds to Boost Your Digital Resource Offerings
Librarians love finding ways to increase information offerings to their users. There is so much content on the internet that is regularly created, posted, and broadcast, on a regular and semi-regular basis. There is much of that content, librarians would love to add to their catalog.
Offering Digital Resources in Your Library
Librarians understand digital resource collections are an increasingly important way to increase their reach and value to their library users. But what do librarians need to consider and how do they go about providing digital resources? Softlink IC gives librarians a brief overview of how to ensure their library embraces the digital library resources revolution.