Information & Knowledge Centres

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The Softlink Scoop is back for 2019. We hope you enjoy the first for the year.
illumin, Softlink Information Centre’s Knowledge and Request Management System, has a new representative, Alex the Alpaca. Alex is a fan of illumin and quite good at explaining the value of illumin as the ultimate way to manage the complexity of tasks required of research centre staff.
Librarians and knowledge managers get that information comes in all types of formats. They understand that information has been shared using the technology of the time, be it orally, handwritten or printed. While older ways of recording knowledge are still utilized and undergoing preservation, the bulk of current information is now created in digital format. Being digital does not mean that data is automatically preserved. Librarians and Knowledge Managers get that as well!
Sarah Thompson, Softlink IC’s Technical Services Manager, headed over to New Zealand again, this time for the NZLLA Conference in Christchurch.
A fortnightly round up of library and information centre news and opinions from around the world.
A weekly round up of library and information centre news and opinions from around the world.
The security of your data is paramount to Softlink. To this end, our development team employs processes that ensure data security is at the forefront of their minds when coding.
A fortnightly round up of library and information centre news and opinions from around the world.
Softlink Information Centres Liberty and illumin users love our Customer Support Teams - and with good reason. They don’t have to run an obstacle course to get the help and advice they need. We believe excellent support is critical to our customers, and that’s what they get!
It is easy for most of us to walk into a library and search for a resource, use a computer, or read a journal. However, doing so is not always easy for those with a visual impairment. How accessible is the library’s information to those users?

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