Information & Knowledge Centres

The amount of accurate information required by legal staff is phenomenal. How do legal staff communicate their needs to research center staff? How do research center staff efficiently manage the volume of daily requests for the research services they receive? How do they ensure requesters are updated promptly?

Based in Softlink’s US office, Will is part of the Northern Hemisphere support team. We get to know a little bit more about Will in our latest Softlink Information Centres Employee spotlights.

When creating clinical teams, including medical and paramedical staff in these teams is an obvious step. What may not seem quite so obvious is including a librarian. We often think of librarians as… well… stuck in libraries. But, with advanced mobile connectivity, librarians literally carry their library with them. Embedding a librarian into a clinical team provides a huge advantage. Librarians ensure relevant information for rounds is available, and can access research and information efficiently. That is the skill set they bring to a clinical team.

The legal sector has been subject to significant disruption since the GFC. Law firms have found ways to cut operating budgets by outsourcing some paralegal and research services to service providers. More recently, there has been an increasing move by organizations to build their own team of in-house lawyers. Softlink IC is following the in-house legal trend. It has the potential to provide opportunities for library and knowledge centre researchers.

Softlink Information Centres will be at the 2024 Australian Law Librarians’ Association (ALLA) Conference between Wednesday, 7th August to Friday, 9th August 2024, at the Adelaide Convention Centre in South Australia.

On 18 June 2024, we hosted a User Group Meeting (UGM) in central London. The event was well attended, bringing together some of our community of library and information management professionals from around the United Kingdom.