SWITCH 2025 Highlights: The Aurora Product Suite with Astria and the New Montage v2
Softlink IC attended SWITCH 2025, held at the Western Sydney Conference Centre in Penrith from November 11–14, this event marked a watershed moment because we got the chance to showcase the Aurora Product Suite to library professionals from across NSW and beyond for four days of connection and collaboration.
Employee Spotlight – James
In this spotlight, we’re featuring our Development Manager James, who has marked 15 years with the company. James leads the team behind our Liberty, illumin, and Aurora product suites, ensuring the features we deliver are practical, high quality, and aligned with what our users need most. Known for his calm leadership, pragmatic mindset, and sharp problem-solving skills, James plays a vital role in keeping our development team and product direction on course.
Highlights from Our 2025 User Group Meetings in Brisbane, Melbourne & Wellington
Each year, we bring our community together through our User Group Meetings (UGMs) – one of our favourite ways to connect with customers, share updates, and celebrate the innovation happening in libraries. In October 2025, the Softlink IC team hosted UGMs across Brisbane, Melbourne, and Wellington, bringing together professionals from every sector to learn, collaborate, and discuss what’s next for Liberty Digital and illumin.
Libraries Lead the Way: Inside Softlink IC’s AI Library Challenge
Could AI help solve everyday library challenges? That’s the question Softlink IC posed during this year’s User Group Meetings (UGMs) – and the results were surprising.
How to Make Research Faster with Filters, Search, and Pinned Views in illumin
A Knowledge and Research Management System helps research teams organize their workflows efficiently, reducing time spent searching for information and increasing productivity. Softlink IC’s illumin, provides features such as filters, advanced search, and pinning views so teams can streamline their research workflows, track requests, and surface the insights that matter. Here’s a closer look at how these features help research teams work smarter.
Softlink IC at IALL 2025: Sharing Ideas and Listening to Law Librarians
Softlink Information Centers (Softlink IC) recently attended the 43rd Annual Course of the International Association of Law Libraries (IALL), held in Houston, Texas, from October 19–23, 2025.
Smarter Subscription Tracking: Introducing Liberty Digital’s New Electronic Resource Management Module
Today’s special libraries rely heavily on digital subscriptions – legal databases, research portals, industry journals, and more. But managing these valuable assets often means wrestling with spreadsheets, tracking renewals manually, and responding to questions about costs without clear answers.
Avoid the ‘What Happened to the Catalogue?’ Moment: Your OPAC Launch Plan
Rolling out a new OPAC (Online Public Access Catalogue) is more than just switching on a new interface. For many users, the OPAC is the library – it’s the first impression, the everyday touchpoint, and the tool they rely on to access resources. So, when that experience changes, it needs to feel like an upgrade – clearer, smarter, faster – not a disruption.
Employee Spotlight – Nicholas
Meet Nicholas, our APAC Sales & Account Manager, who joined the team in June 2024. Working remotely from Auckland, New Zealand, Nicholas plays a key role in connecting potential customers across New Zealand, Australia, and the Pacific with our solutions, Liberty Digital and illumin.
In the latest instalment of our Employee Spotlight series, we get to know Nicholas, explore his role further, and what drives him in his day-to-day work.
Connections in the Digital Age – NZLLA Conference 2025
We had the privilege of attending the New Zealand Law Librarians’ Association (NZLLA) Conference 2025, held at Auckland University of Technology (AUT) on 18–19 September 2025.
The theme, “Whanaungatanga: connections in the digital age”, captured the importance of building and maintaining relationships while adapting to the rapid digital transformation in law and libraries.